Category Archives: FAQ-Install

Installation Questions

How many Phones can I attach to my Adaptor Box?

Its a little more complicated than that, the simple answer is at least 3.  But because today’s modern telephones have lower requirements for ringers than the ‘standard’ bells of days gone by, you can usually do more. In order to … Continue reading

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I get No Dialtone on my ATA (analog adaptor)

A couple things you can check quickly The lights on the ATA device are on and solid, specifically the Power, Ethernet, and Line1 indicators. If the Ethernet light is out, that means that there is likely a connection problem between … Continue reading

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How do I change my connection settings ?

On occasion the end user may need to Adjust some of the settings to make it the device work on their network The following will give the end user some very basic access to these settings Plug a phone into … Continue reading

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What Hardware is supported ? Can I use my own Equipment ?

Any SIP compatable device is capable of being used on the system, but there is a level of fully supported and integrated versus being able to be used with the system. Fully supported devices include the following: Linksys SPA series … Continue reading

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What do I need to get started ?

You will need a high speed internet connection. . Depending on the particular product and application we will need to know the available speed in both the up and down directions. We need to know this to insure that there … Continue reading

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