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Standard Call Features (web and phone access)
Features ( All features may not be available ) If you are logged in as the end user (Setup->Users has a list) Then you will get an additional menu to the right, this is a per extension selction. You must … Continue reading
I have a RED light on One button, all the others are off
If you are using a a Phone device (not an ATA) this generally indicates that there is a network connection issue. The indication generally means the cable is unplugged somewhere, or that it is defective. Many times it is a … Continue reading
How many Phones can I attach to my Adaptor Box?
Its a little more complicated than that, the simple answer is at least 3. But because today’s modern telephones have lower requirements for ringers than the ‘standard’ bells of days gone by, you can usually do more. In order to … Continue reading
Transfering a call directly to Voicemail
To transfer a call directly to Voicemail on your SIP Phone During the call use the arrow key below the display and select Blind Transfer then Dial *extension#( STAR & number) Then pres the Dial Key…. Alternately you cam press … Continue reading
I get No Dialtone on my ATA (analog adaptor)
A couple things you can check quickly The lights on the ATA device are on and solid, specifically the Power, Ethernet, and Line1 indicators. If the Ethernet light is out, that means that there is likely a connection problem between … Continue reading
Can I use Custom Ring Tones ?
These are specific to the SPA 508G, but are compatible with the most of Linksys/Cisco SPA series of telephones (Not adaptors) Q. What and how many ring tones does the Cisco SPA 508G support? A. The SPA 508G supports 10 … Continue reading
Reminder calls
The system is capable of making a call to you at a preset time. This is similar to a hotels autometed wake up call. To Activate dial *87 from your phone enter in the 4 digit time you want the … Continue reading
I Keep getting annoying calls, how can I stop them
Annoyance calls are a fact of life, every time a new number gets put in service someone somewhere will eventually find it. The Voiceway system has a nifty little feature to help you cut these out, it is Number Blacklisting. … Continue reading
Why do I get Phantom Rings
Pahntom rings are related to the system and voicemail to your line. This is a feature on most Standard Phone Adaptor boxes (ATA’s), that may be desirable for some and a total annoyance for others. When you have an un … Continue reading
Dialing on Business Phones – TIP
TIP: Did you know you can enter all the digits you are dialing BEFORE you pickup the phone to make your call ? Simply enter all the digits (they’ll show up on your display) and when you are ready simply … Continue reading