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How do I change my connection settings ?
On occasion the end user may need to Adjust some of the settings to make it the device work on their network The following will give the end user some very basic access to these settings Plug a phone into … Continue reading
What Hardware is supported ? Can I use my own Equipment ?
Any SIP compatable device is capable of being used on the system, but there is a level of fully supported and integrated versus being able to be used with the system. Fully supported devices include the following: Linksys SPA series … Continue reading
What do I need to get started ?
You will need a high speed internet connection. . Depending on the particular product and application we will need to know the available speed in both the up and down directions. We need to know this to insure that there … Continue reading
Resetting Your Hardware Device
This is not as straightforward as pushing and holding the reset button, like on many consumer devices. The answer for ATA (devices you connect your standard phone to) is very different than that of a VoIP Phone device. There are … Continue reading
Fluttering sounds and/or Dropped calls
Q: While Im on the phone the conversation seems to stutter or flutter, what is this and how do I fix it ? A: This effect is most likely due to a degraded internet connection. This situation can also happen … Continue reading