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Category Archives: FAQ-Usage
Standard Call Features (web and phone access)
Features ( All features may not be available ) If you are logged in as the end user (Setup->Users has a list) Then you will get an additional menu to the right, this is a per extension selction. You must … Continue reading
Transfering a call directly to Voicemail
To transfer a call directly to Voicemail on your SIP Phone During the call use the arrow key below the display and select Blind Transfer then Dial *extension#( STAR & number) Then pres the Dial Key…. Alternately you cam press … Continue reading
Reminder calls
The system is capable of making a call to you at a preset time. This is similar to a hotels autometed wake up call. To Activate dial *87 from your phone enter in the 4 digit time you want the … Continue reading
I Keep getting annoying calls, how can I stop them
Annoyance calls are a fact of life, every time a new number gets put in service someone somewhere will eventually find it. The Voiceway system has a nifty little feature to help you cut these out, it is Number Blacklisting. … Continue reading
Why do I get Phantom Rings
Pahntom rings are related to the system and voicemail to your line. This is a feature on most Standard Phone Adaptor boxes (ATA’s), that may be desirable for some and a total annoyance for others. When you have an un … Continue reading
Dialing on Business Phones – TIP
TIP: Did you know you can enter all the digits you are dialing BEFORE you pickup the phone to make your call ? Simply enter all the digits (they’ll show up on your display) and when you are ready simply … Continue reading